PLEASE READ BEFORE PLACING ANY CUSTOM ORDERS WITH US:
All custom orders will take UP TO 5 WEEKS after the order date to fulfill.
Business days are considered (Monday-Friday) 10 AM- 6 PM EST. Our turnaround time is only an estimation, never a guarantee, due to the unforeseen intake of orders at any given hour of the day. These items are truly handmade and crafted with care, which takes time. Once your item(s) is completed, inspected and packaged, an automated email will be sent to you containing tracking information.
Please allow 1-4 days for processing.
*Delays may occur around holidays and promotional sales events.
Please avoid contact with moisture for your jewelry. Apply lotions, sprays and perfumes before putting on jewelry. Take off jewelry before exercise and bed. Keeping your jewelry as dry as possible will help prolong the nature of its color and shine.
Store your jewelry when dry only. To clean jewelry, gently use a soft cloth to wipe off any residue.
*All pieces in our “Eternity” Collection are TARNISH RESISTANT, and great for all day, everyday wear.